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  3. Hardware

Hardware

Support articles for the physical scanner hardware

  • How often do I need to charge my scanner?
  • What are the extra sensors for that came in the box with the scanner?
  • How do I clean my scanner?
  • Why won't my scanner wake up or turn on?
  • Why aren't the scans repeatable?
  • How long should I wait between scanning?
  • How frequently should I scan?
  • What is the electrical information captured by the scanner?
  • What is ​balance​ or ​homeostasis​ and why does it matter?
  • Why do you scan the palm of the hand preferentially?
  • How does the skin provide data from internal organ systems?
  • Why is the skin the best place from which to get information?
  • Why is the skin where you test your whole body balance​?
  • How does the scanner work?
  • Can I use the scanner when my phone is in Airplane Mode?
  • How do I charge my scanner?
  • How do I check the battery level of my scanner?
  • How do I wake the scanner?
  • What do the different lights on the scanner mean?
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